TSWEB Help


If you cannot connect using your browser then please try using an RDP client.

Windows users

If you have Windows XP.
Click Start then click Run, type mstsc press enter. Now type tsweb.bridgwater.ac.uk and click connect.

If you have Windows Vista or Windows 7
Hold down the Windows key and press R, the Windows key can be found inbetween Ctrl and Alt on the left side of the keyboard. It normally has a picture of the Windows logo on it.
Then type mstsc and press enter. Now type tsweb.bridgwater.ac.uk and click connect. You will be prompted for your College username and password. These need to be entered in the following format.
username: central\username
password: yourpassword

If you have any version before XP then first download RDP here.

Mac users

You can download the bin or the hqx.

Run the downloaded file, open the created .dmg file, drag the app into the applications folder.

Run the RDP app then type tsweb.bridgwater.ac.uk and click connect.

Errors

If you see the following error:
RDP Error

This is a known Microsoft problem and Microsoft provide a solution that you can view from this link:
Microsoft Fix
Please read the solution very carefully. There is a download that you can run to fix the problem.
The link is on the article named fix this problem just below the Microsoft Fix it icon.


If you still have trouble then please email our IT Helpdesk using itsupport@bridgwater.ac.uk specifying your operating system, browser / rdp client and any error messages.