Subject Information

There is hardly a business in existence today that doesn’t, in some way, rely on people with good office and administration skills in areas such as:

  • Giving good customer service – in person and on the telephone
  • Welcoming visitors
  • Dealing with correspondence
  • Producing, recording and filing documents
  • Managing meetings
  • Managing events
  • Compiling, using and managing information and data
  • Ordering office equipment and stationery
  • Using IT systems.

A nationally-recognised professional qualification in these important skills will increase your chances of gaining employment and taking your career to the next level, in a supervisory or managerial capacity.

Bridgwater & Taunton College, a member of the prestigious Microsoft Academy, will provide you with fantastic resources including access to the latest IT software, and you will also have the support of a team of experienced staff. Many of our students build on their admin and office skills to progress to high level careers in a range of industry environments.

What our students say

Administration & Office Skills Student Ewelina Romanowska

Ewelina Romanowska

Four years ago I didn’t speak a word of English—now, not only am I fluent, but I also have a qualification in admin and IT. My confidence has increased enormously, and so have my job prospects.”

Ewelina arrived in the UK from Poland four years ago and enrolled on the English for Speakers of Other Languages (ESOL) course. She followed this with a 10-week Administration and IT course and has secured employment in an admin role.