Pop up Travel Agency saves customers money on their holiday

As an enrichment activity, 17 Travel & Tourism students attended college on their study day to open a ‘Pop up Travel Agency’ at Bridgwater & Taunton College’s Taunton campus. They implemented their travel planning and customer service skills to obtain customer enquiries and worked together to find the perfect getaway to match the customers’ requirements. Throughout the day, they received 45 enquiries and so far one quotation has converted as the students were able to beat a previous quotation by £450 per person!

Cara Corley, Level 2 student, said,

“It was a brilliant experience which gave me a great first taste of the travel and tourism industry. I enjoyed meeting new people and finding the best possible quote for them and their holiday. It has given me more confidence and new skills for this career path.”

Chloe Reeves, Course Leader, added,

“I was overwhelmed with the interest shown for the pop up agency! The students were fantastic, demonstrating a range of customer service and travel planning skills. They worked well together to ensure all customers received quotations which were accurate and delivered in a professional manner. I very much look forward to the students opening the doors again next term!”

Find out more about Travel & Tourism courses at Bridgwater & Taunton College here or by calling 01278 441234.