Course Information

Who is the course for?

The Level 2 Diploma in Care is a competence based qualification which has been developed with Skills for Care, Skills for Health and in consultation with employers who provide adult care and health services.

What does the course involve?

This qualification consists of mandatory units covering core knowledge and skills competencies with optional specialisms which can be are combined in flexible ways to reflect the real working context of different learners. The optional units are designed to meet the requirements of a range of healthcare and care services and to support the delivery of both the Adult Care Worker and Healthcare Support Worker Apprenticeship Standards. To achieve the level 2 Diploma in Care Learners must achieve a minimum of 46 credits. 24 credits must come from the mandatory units in group A. The remaining 22 credits can come from groups B and C with a maximum of 8 credits from group C.

What makes this course special?

The Level 2 Diploma in Care is an occupational qualification for learners who work in Health and Care Settings in England. The qualification provides the knowledge and skills for workers who have roles with responsibilities for delivery of care and support such as; adult care workers, healthcare assistant/support workers and personal assistants. The qualification is approved by Skills for Care.

Placements/Work Placements

This competency–based qualification is designed to be assessed in the candidate’s workplace as they undertake their normal work role. The evidence must at all times reflect the policies and procedures of the workplace as informed by current legislation, the relevant codes of conduct and service standards for the sector.

Entry Requirements

  • An appropriate role in the health and social care sector
  • Working towards or completion of the Care Certificate as part of a high-quality induction programme     
  • Initial assessment and a Skillscan 


What are the assessment methods?

Level 2 Diploma in Care is a competence-based qualification which is assessed by a portfolio of evidence. You we be measured against learning outcomes and assessment criteria described in each unit of the qualification. You must meet all the learning outcomes within the chosen units and meet the rules of combination to be able to be awarded the qualification. The majority of assessment will be work-based, using real experiences, written assessments and observations by a qualified assessor.

Modes of assessment include:

•        Direct observation

•        Oral questioning

•        Case studies

•        Assignments and projects

How long is the course?

The programme is flexible Total Qualification Time (TQT) is 460 hrs which is the total amount of time, in hours, expected to be spent to achieve a qualification. It includes both guided learning hours and hours spent in preparation, study and assessment. Recommended time for completion is 12-15 months. 

What are the College attendance requirements?

Flexible start dates to suit as attendance at college is not required as the qualification is delivered in the workplace. There is an expectation of self-guided independent study with current awarding body guidance being 5 -7 hours per week.

Are there any additional costs for the course?

In most cases there are no additional costs for this course.

What are the progression options?

This qualification allows you to learn, develop and demonstrate the skills and knowledge required for employment and/or career progression in healthcare and adult care settings. You can progress to the City & Guilds level 3 Diploma in Adult Care (3095-31) or the City & Guilds Level 3 Diploma in Healthcare Support (4345-31) providing they are in an appropriate job role.


Opportunities may also be available to progress to an apprenticeships for the Lead Adult Care Worker or Senior Healthcare Support Worker.

Awarding Body

City & Guilds

Further Information