Who is the course for?
This course is for those who have worked in the hospitality industry for some time, or are looking for a junior supervisory level position in the hospitality industry.
You may have plenty of experience, and you might already supervise others or manage resources. You want to develop your knowledge and gain new skills, this course can be tailored to ensure that it encompasses the disciplines that suit you and your employer and perhaps lead to a move into a management role within the hospitality sector.
What does the course involve?
- Developing working relationships within your sector
- Leading a team to improve customer service delivery
- Learning how to effectively control resources
- Implementing and monitoring health, security, safety and hygiene
- Learning how to run your own sector of the hospitality industry to maximise profits and customer satisfaction
What makes this course special?
You will be in a real working environment in which you can learn and hone your skills as a Supervisor across many different areas of the hospitality industry and lead you upwards to the next step in your career. You will have one-to-one support from a specialist trainer and a work place mentor, all while earning a wage.
In order to carry out an Apprenticeship, learners must be in a real work environment, carrying out duties provided by their employer, which will develop the learner's ability to work in a professional kitchen. The Apprenticeship will last between 12 – 18 months depending on opportunities to provide evidence and is supported by our online portfolio, OneFile.
Placements can be secured in any organisation where professional cookery is at the core of the business; this could be for the public, private or charity sector.
During a College interview, the Trainer/Assessor will discuss how best to obtain a position. There may be organisations that the College is working with who are looking for an apprentice that candidates could apply for a position with, or candidates may prefer to approach an organisation of their choice.
There are no entry requirements but you would be expected to be working in a hospitality role with supervisory duties for a minimum of 30 hours per week.
You would be expected to complete an initial assessment in both Maths and English, then study for and pass Level 2 functional skills in both English and Maths (unless already held).
What are the assessment methods?
Continual assessment in the workplace to build up an evidence log book showing your development across all supervisory areas of your role.
There will be four assessment exams at the end of the course which are made up of:
- An observation in the work place
- A business project
- A professional discussion
- A multiple choice test
How long is the course?
18 - 24 months.
What are the progression options?
The Hospitality Supervisor Apprenticeship can lead to a Level 4 Hospitality manager Apprenticeship.
The training and skills learnt can lead towards becoming a Hospitality manager, area manager, catering manager or a trainer in Hospitality.