Course Information

Who is the course for?

The NVQ Level 3 Certificate in Management is ideal for those with some management experience, or who have the ability and the opportunity to demonstrate recognisable management and leadership skills in any sector.

They may already have a basic competence in a first-level management role and require recognition for a wider range of abilities. The job roles could include section manager, first-line manager, assistant manager, trainee manager, senior supervisor.

What does the course involve?

The NVQ is related directly to job roles and requires the learner to step back and reflect on their performance at work, review their working practices and identify any improvements they can make. It provides a personal development opportunity and enhances efficiency within organisations. This programme will run on an individual basis and the assessor will guide learners on how to build a portfolio of evidence which reflects ability to manage at this level.

Candidates must achieve a minimum of 25 credits. Completion of the mandatory units will provide 14 credits. The remainder will be achieved by completing a selection of optional units (depending on credit value and rules of combination). The assessor will guide you on the selection of appropriate units.

Mandatory Units:

  • Manage own professional development within an organisation
  • Set objectives and provide support for team members
  • Plan, allocate and monitor work of a team

Optional Units:

The optional units cover a wide variety of roles within management including:

  • Manage risk in own area of responsibility
  • Manage or support equality of opportunity, diversity and inclusion in own area of responsibility
  • Manage customer service in own area of responsibility
  • Support individuals to develop and take responsibility for their performance
  • Plan and manage a project
  • Lead and manage meetings
  • Prepare for and support quality audits
  • Manage conflict in a team
  • Procure supplies
  • Develop working relationships  with colleagues
  • Manage customer service in own area of responsibility
  • Implement change in own area of responsibility
  • Support team members in identifying, developing and implementing new ideas
  • Recruit staff in own area of responsibility
  • Provide leadership and direction for own area of responsibility
  • Implement change in own area of responsibility
  • Manage grievance procedures
  • Make effective decisions

The assessor will help to identify the most appropriate units for the learner's individual role.

What makes this course special?

Our NVQs are fully supported through our online portfolio system (OneFile).  Candidates have access to their portfolio on line in order to upload work, view progress to date (shown as a total percentage) and to contact their dedicated assessor. The portfolio can be accessed at any time, e.g. at home or in the workplace which makes the submission of work much simpler.

Placements/Work Placements

This is a competence based qualification so it is vital that learners work within a management role, this ensures that they are drawing from real experience when providing evidence for the NVQ and when working towards their specific competencies.

Entry Requirements

All candidates must be in an appropriate management position.  Prior to enrolment, an assessor will arrange to meet the learner and discuss their job role to ensure that it will afford sufficient scope to provide all of the evidence required. 

What are the assessment methods?

There is no requirement to attend College. The assessor will assess in the workplace, provide an induction onto the online portfolio and through subsequent contact, will carry out observations at work, obtain testimonies from colleagues and carry out professional discussions. They will set knowledge questions and use appropriate work product as well as other appropriate assessment methods. 

How long is the course?

It is expected that the qualification will take up to 18 months to achieve however, candidates work at their own pace so can achieve as quickly as they wish, taking into account an appropriate level of contact with their assessor.

What are the progression options?

There are progression opportunities onto the Level 4 NVQ Diploma in Management or other appropriate management qualifications.

Awarding Body

This NVQ is currently awarded by Oxford, Cambridge and RSA (OCR).

Course Details

Further Information