Course Information

Where is the course delivered?

This is a Distance Learning course, so there is no need to attend College.

This course will be delivered online or paperbased over 16-20 weeks.  Guided learning hours: 130.

Who is the course for?

This qualification is designed to increase learners’ awareness and understanding of behaviour that challenges and its effects.

By completing this qualification, learners will develop in-depth knowledge of behaviour that challenges which could support progression onto other appropriate qualifications and into relevant employment in the health and social care sector.

This qualification would be valuable to learners already, or new to working in education and health and social care settings. 

What does the course involve?

Unit 1 - Understand Behaviour that Challenges

Section 1 - Understand behaviour that challenges
Section 2 - Understand the reasons why people present with behaviour that is perceived as challenging
Section 3 – Understand the impact of behaviour that challenges

Unit 2 - Understand How to Support Positive Behaviour

Section 1 - Understand how to identify when an individual's behaviour may escalate
Section 2 - Understand strategies to support positive behaviour 
Section 3 - Understand how the rights of individuals are protected

Unit 3 - Understand the importance of effective communication and the management of behaviour that challenges

Section 1 - Understand communication in managing behaviour
Section 2 - Understand how to manage behaviour that challenges 
Section 3 - Understand the roles of others in supporting individuals who exhibit behaviour that is perceived as challenging

Unit 4 - Understand the role of reflection and support for those involved in incidents of behaviour that challenges

Section 1 - Understand the benefits of reflection following episodes of behaviour that challenges
Section 2 - Understand the support available to maintain own wellbeing

Entry Requirements

  • Learners must be aged 19 years or over as at 31/08/17
  • Must have lived in the EU for the last three years
  • Must currently reside in England
  • Must have a full Level 2 qualification or above (i.e. QCF Diploma Level 2, five GCSEs/O Levels grade A-C, two or three AS Levels, CSE grade 1 5 or more, one A Level, QCF Certificate, GNVQ Intermediate, First Diploma, NVQ Level 2, First Certificate or Principle of Learning Level 2)


  • Unemployed and claiming benefits, and using the qualification to obtain work.

*An administration fee will be incurred if you withdraw from the course.

What are the assessment methods?

Assessments are due at the end of each unit.  Your tutor will assess your work and build up your portfolio of evidence learning.  A certificate will be awarded on satisfactory submission of evidence of learning for the units studied.

What are the College attendance requirements?

As a Distance Learning course, there is no need to attend college.

Awarding Body


Course Details

Further Information