Course Information

Who is the course for?

This qualification is designed to reflect the activities and responsibilities of experienced advice and guidance practitioners, working in a senior role with some managerial and/or training responsibility. They will be supporting other practitioners, have a dynamic relationship with a variety of other organisations and may be creating information which is then disseminated either by themselves in the practitioner role or in the form of published material.

What does the course involve?

This programme will run on an individual basis and the assessor will guide on how to build a portfolio of evidence which reflects competence at work. The NVQ is related directly to the learner's job role and helps to reflect on performance at work and review working practices. It provides a personal development opportunity and enhances efficiency within an organisation.

Candidates must achieve a minimum of 37 credits. Completion of the five mandatory units will provide 17 credits. The remainder will be achieved by completing a selection of optional units (depending on credit value and rules of combination). The assessor will guide on the selection of appropriate units.

Mandatory units

  • Develop interactions with advice and guidance clients
  • Manage personal caseload
  • Evaluate and develop own contribution to the service
  • Operate within networks
  • Understand the importance of legislation and procedures

Optional units

The optional units cover a wide variety of roles within advice and guidance including:

  • Support clients to make use of the advice and guidance service
  • Assist advice and guidance clients to decide on a course of action
  • Advocate on behalf of advice and guidance clients
  • Prepare to represent advice and guidance clients in formal proceedings
  • Present cases for advice and guidance clients in formal proceedings
  • Negotiate on behalf of advice and guidance clients
  • Liaise with other services
  • Undertake research for the service and its clients
  • Design information materials for use in the service
  • Identify and promote the contribution of Careers Education Guidance within the organisation (CEG pathway)

The assessor will help to identify the most appropriate units for the learner's individual role.

What makes this course special?

Our NVQs are fully supported through our online portfolio system (OneFile).  Candidates have access to their portfolio online in order to upload work, view progress to date (shown as a total percentage) and to contact their dedicated assessor.  The portfolio can be accessed at any time, e.g. at home or in the workplace which makes the submission of work much simpler.

Placements/Work Placements

This is a competence based qualification so it is vital that giving advice and guidance to others is part of the learner's role. Working within this area gives real experience to draw from when providing evidence for the NVQ and when working towards the learner's specific competencies.

Entry Requirements

All candidates must be working as an advice and guidance practitioner. Prior to enrolment an assessor will arrange to meet the learner and discuss their job role to ensure that it will afford sufficient scope to provide all of the evidence required.

What are the assessment methods?

There is no requirement to attend College. The assessor will assess in the workplace, provide an induction onto the online portfolio and through subsequent contact, will carry out observations at work, obtain testimonies from colleagues and carry out professional discussions, set knowledge questions and use appropriate work product.

How long is the course?

It is expected that the qualification will take up to 24 months to achieve however, candidates work at their own pace so can achieve as quickly as they wish, taking into account contact with their assessor.

Awarding Body


Further Information