Course Information

Where is the course delivered?

  • Taunton Centre

Who is the course for?

This course is for those who are employed or wish to be employed in the food, drink and hospitality industry and would like to gain a qualification.

There are many job roles that apply to the hospitality industry; these will include jobs such as: barista, bar staff, waiter/waitress, cook, housekeeper, receptionist, concierge, event organiser. This qualification provides specialist training in each area.

What does the course involve?

  • Customer Service
  • Handling payments
  • Teamwork
  • Food Safety
  • Health & Safety
  • Team leading skills
  • Business skills
  • Subject matters that are specialist to your main job area (housekeeping, barista etc)

What makes this course special?

You will be in a real working environment in which you can learn and hone your skills across many different hospitality sectors. Specialist workshops will be run at the Taunton Centre to expand your skills and lead you upwards to the next step in your career. You will have one-to-one support from a specialist trainer and a work place mentor, all while earning a wage.

Placements/Work Placements

In order to carry out an Apprenticeship, learners must be in a real work environment, carrying out duties provided by their employer, which will develop the learner's ability to work in a professional hospitality environment. The Apprenticeship will last between 12 – 18 months depending on opportunities to provide evidence and is supported by our online portfolio, OneFile.

Placements can be secured in any organisation where hospitality is at the core of the business; this could be for the public, private or charity sector.

During a College interview, the training advisor will discuss how best to obtain a position. There may be organisations that the College is working with who are looking for an apprentice that candidates could apply for a position with, or candidates may prefer to approach an organisation of their choice.

Entry Requirements

  • GCSEs in the A* - E or 9 – 3 range
  • Successful Interview
  • Either hold or have the ability to achieve  a D - E in English and Maths GCSEs or Level 1 Functional skills
  • Initial assessment may be required in English and Maths

What are the assessment methods?

Continual assessment in the workplace and in College to build up an evidence log book showing your development across the hospitality offer of the business and your core specialism.

There will be four assessment exams at the end of the course which are made up of:

  • An observation in the work place
  • A business project
  • A professional discussion
  • A multiple choice test

How long is the course?

12 –18 months.

What are the College attendance requirements?

One day per week at Bridgwater & Taunton College, Taunton Centre attending workshops to build on your hospitality skills.

What are the progression options?

Progression routes can be as a general manager, food & beverage manager, events manager, kitchen manager, reception manager, housekeeping manager or barista maestro.

Further Information